Q How can you make sure we will receive the products with high quality?
A
Our QC team will inspect each batch of products before delivery and all the raw material we use eco-friendly material and meet EU standard and US uniform.
Q What kind of certificate do you have?
A
we have FDA, ISO 22716, ISO13485, UL and GMPC certificates, and we also pass the FDA, SMETA, Disney, Wal-mart and Target Factory audit.
Q Can I order some sample for our testing?
A Normally, sample is free(if we have stock). But as for special samples, it needs some expense.
Q What are your payment terms?
A
We accept T/T, L/C for big amount, and for small amount, you can pay us by Paypal, Western Union, Moneygram, Escrow and etc.
We usually use the payment terms is 30% deposit and balance T/T against copy of Bill of Lading
Q How much does it cost to ship to my country?
A It depends on seasons. Fee is different in different seasons. You can consult us at all times.
Q What about the shipping methods?
A
For urgent order and light weight, you can choose the following express: UPS, FedEx, TNT, DHL,EMS. For heavy weight, you can choose to deliver the goods by air or by sea to save cost.
Q Where is your Loading Port?
A Yantian ,Guangzhou and HK.
Q What is the lead time?
A
30-45 days in our normal season, and 45-60 days in our busy season (From July to September).
